Inclement Weather Warnings: Customer Service and Marketing Go Hand in Hand
Planning, training, and mock disaster exercises – Three key components of an effective disaster plan. Regardless of the size of a RIM provider or company service level, the ability to respond internally to the threat of disaster or a potential disaster is critical. One that is well documented, understood by all team members, and available […]
September 18, 2019 - by: gailbisbee
Read more »Abandoned Records Case Study
In a previous PRISM International blog, there was a discussion related to RIM providers responding to issues of abandoned records within a record center. As a follow-up to that discussion, it is important to address that it is not a matter of if – but a matter of when a record center and team will […]
September 5, 2019 - by: gailbisbee
Read more »Record Abandonment -Identify RIM Provider Alternatives?
Who pays the bill when the company declares bankruptcy? When a practitioner retires and/or meets an untimely death–who pays the RIM service invoice? What about the outstanding invoices when a practitioner closes a “single practitioner” office and joins a large consortium practice or medical school? As an example, who pays the invoice for those boxes […]
August 8, 2019 - by: gailbisbee
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