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Knowledge is Power… and Profitable

It is commonly understood that professional services command significant economic advantage over services requiring no perceived expertise.  For most, medical doctors come to mind, and even within their ranks, those with specialized expertise extract the highest prices. Before you think I’ve lost it, I’m not going to tell data destruction and RIM professionals that they […]

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Looking Under the Hood: How Clients Can Look Beyond False Assurances

By Bob Johnson The unethical business practices found in every business have one thing in common; they prey on customers who don’t know any better. It’s not the customer’s fault. They’re not supposed to be experts. I know more than most about cars, but that doesn’t mean some unethical auto mechanic couldn’t pick my pocket. […]

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Attitude is the Key

By Ray Barry, Managing Partner at Shred America The most important quality that top sales professionals and business owners possess is, without a doubt, a positive attitude. I have never met a great sales professional that had a negative attitude. In sales, as in life, attitude is a major factor in your successes and failures. […]

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Are You Telling Your Clients Your Company is HIPAA Certified?

By: Gail Bisbee, RN, BSN If so – you may be misleading the client! A record center or service provider as a company is not a “certifiable” entity as it pertains to HIPAA. Yet, there are RIM providers who suggest and/or market the company as HIPAA Certified. That is painting the company’s compliance with a […]

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Board names Tom Schreyer, CSDS New Communications & Marketing Committee Chair

Having served on the NAID Communications & Marketing Committee (CMC) for a number of years, Tom Schreyer, CSDS of Affordable Shred out of Buffalo, IL had no qualms when he was approached about serving as the next chair of the i-SIGMA CMC. “I look forward to our team helping its members utilize all that i-SIGMA […]

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Still Time: ANZ Event Keynote Worth the Price of Admission

Most people rely on their intuitive instincts when negotiating, according to ANZ Conference Keynote speaker Michael Klug, which is the single most unreliable way to get the desired result. “This session alone is worth the price of admission,” said i-SIGMA CEO Bob Johnson. “Whether it’s selling, implementing a price increase, leasing a truck or changing […]

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Ethics Enforcement Differentiates NAID and PRISM International from other Organizations

It is not unusual for a trade association to have a Code of Ethics. They all do, and they are quick to point to them as standards to which they hold their members. When pressed, however, one soon finds that most of those same organizations have no process for reporting or investigating violations and no […]

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Lowering Risk and Increasing Profits by Embracing Data Breach Preparedness

Attendees at the upcoming i-SIGMA ANZ Conference will learn how helping customers prepare for their data breach notification responsibilities… Showcases their professionalism Insulates their customers from competitors Provides an opportunity to add profitable services Lowers risks that result from clients’ lack of awareness “Many customers don’t know their exposure,” says Dan Federgreen of CSR Privacy […]

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Inaugural iG Journal Heralds Destruction Industry’s Continued Vitality

NAID members will soon receive the first edition of the new iG Journal, which replaces the NAIDnews as the association’s flagship publication this year. In advance of the mailing, we’re giving readers a sample of the exciting content the new periodical has in store. In his article “Equals Growth,” i-SIGMA CEO and destruction industry expert, Bob Johnson, presents […]

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